Privacy Policy

📜 HARDING MEDIA LLC — PRIVATE SOLID POLICY

Effective Date: 12/20/2017

Harding Media LLC ("we," "our," or "us") is committed to maintaining the highest standards of privacy, security, and integrity across all our platforms, services, and communications. This Private Solid Policy outlines how we collect, use, store, and protect your information.

We operate with three core values:

• Privacy by Design
   
• Transparency by Default
   
• Empowerment Through Access
   

This means your data is never sold, shared without consent, or used irresponsibly.

We collect only the information necessary to serve you, including:

• Name, email, phone (upon sign-up or communication)
   
• IP address and location (for app experience optimization)
   
• Preferences, uploaded content, or documents (for personalized services)
   
• Usage data and logs (to improve our offerings)
   

We do not collect unnecessary metadata, biometric identifiers, or financial data unless required for transactions or security.

Your data is used to:

• Personalize your experience
   
• Provide access to educational and media platforms
   
• Improve AI-based services like C.indy Bot and GuMi App
   
• Send you updates or respond to inquiries
   

All usage is aligned with user-selected preferences and consent settings.

Data is stored on secure, encrypted servers (AWS, Firebase, or equivalent). We implement:

• AES-256 encryption for data at rest
   
• SSL/TLS for data in transit
   
• 2FA and admin-access control
   
• Regular audits and vulnerability testing
   

Children’s data (including IEPs or learning records) is stored in compliance with FERPA, COPPA, and HIPAA where applicable.

We only share your data when:

• Legally required (court order, subpoena)
   
• Needed to provide services (e.g., Firebase for login)
   
• You explicitly give permission
   

We do not sell or rent data to third-party marketers or vendors.

You have the right to:

• Access and download your data
   
• Request correction or deletion
   
• Withdraw consent
   
• File a complaint
   

Contact us at privacy@hardingmedia.org for all data-related inquiries.

We keep your data only as long as necessary:

• Educational content and AI learning data: 12 months from last use
   
• Account info: Until user-initiated deletion
   
• Legal records: As required by law (typically 7 years)
   

You may request early deletion at any time.

For users under 18:

• Parent/guardian consent is required
   
• All educational tools (like C.indy Bot) include safe mode and usage alerts
   
• No direct messaging, ad targeting, or social tracking is allowed
   

We follow COPPA and child data protection laws worldwide.

We use minimal cookies:

• To keep you logged in
   
• To store your language or region
   
• Never for third-party tracking
   

You can manage cookie settings in your browser or opt out via our app preferences.

We may update this policy to reflect improvements or legal changes. When we do:

• You’ll receive a notification via email or in-app
   
• Changes will be clearly marked with the update date
   
• Continued use constitutes agreement to updates
   

Have questions or concerns?

📧 privacy@hardingmedia.org
📞 718-500-4568